Returns
To return a product: Simply email our team at info@printpod.com.au.
Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it.
What can be returned: Most of the items we sell can be returned if they are in a faulty/damaged state. As most products are custom printed, we will need in inspect all items prior to refund.
All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 15 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 15 days of receipt of purchase.
Returns for exchange or store credit: must be made within 15 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact our team to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Printpod - Returns
2/40 Anzac Street, CHULLORA NSW 2190
